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Customer feedback platform

Measure NPS and act on what matters.

Surveys, campaigns, AI-assisted analysis, and an actions queue — built for product and CX teams who need signal, not noise.

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18

Question types

5k+

Integrations

SOC 2

Ready posture

survey.surveo.io / nps-q4

Question 2 of 4

How likely are you to recommend us to a colleague?

Features

Built for teams who ship, not just survey.

Every channel, one pipeline

Links, embeds, email campaigns, and QR — responses land in the same place with full context.

Scores that match how you work

NPS, CSAT, CES, PMF, stars — pick the model that matches your program, not the vendor’s default.

From insight to owner

Rules turn low scores and keywords into actions with assignees, so nothing dies in a dashboard.

Product

Surveys your team can actually maintain.

Click nodes, chips, and stars — the preview updates like a real builder.

NPS (0–10)

CSAT (1–5 stars)

CES (7-point)

More types

NewAI

Assistance where it saves time — not where it invents facts.

Sample response

“The onboarding was confusing — I couldn’t find where to invite my team. Also the pricing page doesn’t explain what’s included in each tier.”

Extracted topics

Onboarding UX
78%
Pricing clarity
54%
Mobile experience
41%
Support speed
33%

Analytics

Dashboards that read like a weekly review — not a billboard.

Hover bars and funnel stages to explore. Color encodes volume and outcome — not just a single accent.

Responses / week

290

All responses Promoters

Actions

Rules your ops team can read aloud.

Example rule

IF NPS score ≤ 6

AND tag = "enterprise"

THEN create action

priority: high · owner: CS · webhook: Slack #risk

Automated rules
Priority & due dates
Dedupe per respondent

Queue

Open 1In Progress 1Done 1
HighDetractor follow-up needed

"Onboarding was confusing, couldn't find team invite…"

Due 24hCS
NormalRefund request — route to billing

"I was charged twice for the same period…"

Due 72hBL
LowEnterprise upsell opportunity

"Love the product, need SSO and audit logs…"

Due 7dAE

Click a status badge to cycle it

Integrations

Connect the stack you already run.

5,000+

integrations via API, webhooks & Zapier

Webhook events

Click an event to highlight it. HMAC-signed payloads with configurable retry policy.

REST API

curl -X POST https://api.surveo.io/v1/invitations \
  -H "Authorization: Bearer sk_live_..." \
  -H "Content-Type: application/json" \
  -d '{
    "survey_id": "srv_q4nps",
    "email": "user@company.com",
    "metadata": { "plan": "enterprise" }
  }'

Pricing

Simple, transparent pricing

Start free. Scale as you grow. No hidden fees.

Free

Perfect for trying out Surveo

€0 forever
Start for free
  • 1 workspace
  • 1 survey
  • 30 responses/mo
  • Basic support

Start-up

Great for small teams getting started

€24.99/month
Get started
  • 2 workspaces
  • 5 surveys
  • 300 responses/mo
  • Campaigns
  • Email sends (100/mo)
  • 10 AI credits/mo
  • AI insights & summaries
  • Custom branding

Most popular

Growth

For growing businesses with advanced needs

€44.99/month
Get started
  • 5 workspaces
  • Unlimited surveys
  • Unlimited responses
  • Campaigns
  • Email sends (2,000/mo)
  • 200 AI credits/mo
  • API & webhooks
  • AI Ask
  • Actions queue

Business

Unlimited everything for large organizations

€79.99/month
Get started
  • Unlimited workspaces
  • Unlimited surveys
  • Unlimited responses
  • Email sends (10,000/mo)
  • 2,000 AI credits/mo
  • API & webhooks
  • AI Ask
  • Actions queue
  • Priority support

Start on the free plan with no credit card. Upgrade when you need paid features.

Compare all features

FeatureFreeStart-upGrowthBusiness
Workspaces125Unlimited
Surveys15UnlimitedUnlimited
Responses / mo30300UnlimitedUnlimited
Email sends / mo01002,00010,000
AI credits / mo0102002,000
Email invitations
Campaigns
AI insights
AI summaries
AI Ask
Actions queue
REST API
Webhooks
CSV / Excel export
Custom branding
SupportBasicStandardStandardPriority

Need a custom plan?

For organizations with specific requirements — custom volume, SLA, SSO, or dedicated support — contact us for a tailored plan.

Contact sales

Trust & security

Facts your security review can check.

SOC 2

Ready posture

GDPR

EU data practices

99.9%

Uptime target

Encryption

In transit & at rest

FAQ

Answers procurement usually asks first.

Surveo is cloud-hosted with region-aware deployment options for enterprise agreements. Talk to us about your residency requirements.

Ready to run a feedback program that closes the loop?

Start free with no credit card, invite your team, and connect your first integration in under an hour.

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